About Syd IT Support
Syd IT Support provides practical, website-first IT operations support for small businesses. Most work is delivered remotely worldwide, with clear scope and documented handover notes.
What we focus on
We focus on the work that makes a small business website reliable and easy to run day-to-day:
- New websites and redesigns (structure, speed basics, clean handover)
- Fixing slow or broken sites (SSL, redirects, errors, updates, cleanup)
- Domain, DNS, and business email setup (SPF/DKIM/DMARC) + SSL
- Care plans: updates, backups, monitoring, and small fixes
- Monitoring & alerts (Zabbix / Grafana) — outsourced ops support available
- Security testing (assessments & penetration testing) — by request and with written authorisation
If you also need a lightweight internal system (warehouse/inventory, pharmacy admin workflows, or simple custom tools), we can start with an MVP and iterate based on real usage.
How we work
- Email first: message us your goal, links, and timeline
- Clear scope: what’s included, what’s not, and cost
- Changes documented: short notes for handover
- Practical support: keep the site stable and secure
Service area: Global (remote support available).
Who we work with
We support small businesses that want a reliable website and practical IT help without overcomplicated tooling.
- Service businesses (trades, consulting, professional services)
- Clinics and small practices (website + non-clinical admin workflows)
- Small shops and teams who need clear enquiries, booking, or lead capture
- Owners who want a clean handover and the ability to edit content themselves
What we need to start
- Your website link (or domain you plan to use)
- What you need (new site / fixes / email+DNS / maintenance)
- Any example sites you like
- Timeline (urgent / flexible)
If you don’t have content ready yet, we can start with structure and placeholders.
What you can expect
Fast triage
We identify the real cause and propose the simplest safe fix.
No surprises
Clear scope, deliverables, and change notes — easy handover.
Security basics done right
Backups, updates, and hardening so your site stays stable.
Let’s start with a message
Send your website link, what you need, and your timeline. We’ll reply with the next step.